We are recruiting for an Intern Community Manager to join our team on a 6-month fixed term contract (possible retention based on performance).  Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.

We have a community, but we need someone who can build its structure from scratch to streamline them into a channel as well as develop engaging content to keep them all informed and engaged with Talent Development, Recruitment, People & Culture, Learning & Development, Human Capacity Building and other relatable Sustainable Development Goal 4, 5, & 8 topics.

RESPONSIBLITIES

• Bring our company culture to life by designing and executing innovative engagement initiatives.
• Champion diversity and inclusion topics across various sectors to create a broad level of diversity in terms of content.
• Set and implement strategic social media and communication campaigns to align with our overall brand marketing strategies.  Provide engaging text, image and video content for social media accounts.
• Respond to comments and customer queries in a timely manner using a consultative approach as a solution-provider.
• Monitor and report on feedback and online reviews and implement improvement initiatives.
• Organise and participate in events to build community and boost brand awareness.
• Build relationships with targeted and potential customers, industry professionals, media houses etc.
• Stay up to date with digital technology trends.

EXPERIENCE REQUIRED

• Degree in Human Resources, Psychology, Marketing, Mass Communication, Public Relations or a similar discipline
• Experience creating and managing online communities with the HR, Education, Social Development, or similar industries.
• 2+ years of experience in community management, HR, or a role where people are your passion.
• Self- Motivated who is able to work autonomously as well as part of a team.
• Stellar interpersonal and communication skills, able to connect with everyone, from interns to executives.
• A genuine empathy, patience, and knack for conflict resolution as a solution-provider Demonstrated commitment to diversity, equity, and inclusion.
• Unmatched organisational and event planning prowess

WHAT WE OFFER?

• Remote & Flexible Working - This role allows you to work from home or anywhere of your choice.
• Access to a pool of global leaders across sectors and regions for mentorship & guidance.
• Access to Discounted Globally accredited Training Programmes from PECB, as their authorised partner in Nigeria & Africa Opportunity to join early a fast-growing company with great ambition and on the path to become a global industry leader.